Privacy Policy

This Privacy Policy explains how Soil Zinc Town collects, uses, shares, and protects personal data in connection with soilzinctown.lol and related course services.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. You may also object to some uses of your data where the law gives you that right.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request, confirm any identity checks that are needed, and respond within a reasonable period under applicable law.

We may need information to verify identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, tax, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or restrict it where deletion is not immediately possible.

Records are kept only for as long as needed for the stated purposes and legal obligations.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the site unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or other reasonable means.

We may revise this policy when our practices, services, or legal obligations change.
01 · Collection

Data We Collect

We may collect identifiers and contact details, account and profile information, payment or billing records where applicable, course enrollment and participation details, communications sent to us, and technical data such as device type, browser information, log data, and approximate location derived from network signals.

The categories of data collected depend on how users interact with the site and course services.
02 · Sources

How We Collect Data

We receive personal data directly from forms, registrations, purchases, messages, and other interactions with the site. We also collect certain data automatically through cookies, analytics tools, and server logs, and may receive limited information from payment processors, hosting providers, and other operational partners.

Information may come from users, their devices, and service providers involved in site operation.
03 · Cookies

Cookie Categories

The site may use essential cookies to support security and core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Some cookies are session-based and expire when the browser closes, while others remain on the device for a longer period.

We use a limited set of cookie categories for operation, preferences, and basic analytics.
04 · Controls

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site functionality, saved preferences, or the accuracy of usage measurements.

Browser settings and device controls can be used to limit or remove non-essential cookies.
Processing category

How We Use Data

We use personal data to provide and improve the site, manage accounts and course access, process transactions, respond to inquiries, send service-related notices, monitor security and fraud risks, analyze site performance, and comply with legal and recordkeeping requirements.

Processing is limited to operational needs, user support, and compliance obligations.
Third-party sharing

Service Providers

We may share personal data with hosting providers, analytics services, payment processors, email or messaging tools, and other vendors that support site operations. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Operational partners receive only the information needed to perform their services.

Contact Information

Privacy email
Telephone
+60 12-418 6009
Mailing address
Lot2, Jalan Penampang (Baru), 89500 Penampang, Sabah
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.